Superstore Test

The Superstore Test is inspired by psychometric methodology and based on research into the characters of the series. The test provides feedback such as the following:

Amy Sosa

Amy Sosa is a pragmatic, overworked floor supervisor who serves as the grounded heart of her workplace. She is driven by a deep sense of responsibility to her family and coworkers. However, she constantly battles a quiet resentment over her own sidelined ambitions. She wants stability, but she also yearns for something more meaningful. To cope with the daily chaos around her, she armors herself with sarcasm and a controlled, highly competent exterior. She prefers to keep her personal struggles private, playing the straight woman to her eccentric colleagues. While she initially respects rules, she will fiercely bend them or stand up to authority when her people are threatened.

Dina Fox

Dina Fox is the hyper-competent and authoritarian assistant store manager who rules the aisles with an iron fist. She enforces corporate policies strictly, polices her own bosses, and maintains a literal list of enemies. Her blunt honesty and aggressive demeanor often intimidate her coworkers, yet she relies on this tough exterior to protect herself. Underneath her rigid rule-following lies a profound fear of vulnerability and a deep-seated loneliness. She channels her softer side into caring for her beloved pet birds. Over time, her fierce loyalty to her colleagues shines through, proving she will gladly bypass the rules she worships to protect her flock.

Mateo Liwanag

Mateo Liwanag is a hyper-competitive sales associate who strives to outperform his peers and climb the retail ladder. He is driven by a deep desire for high status, recognition, and security. However, his sharp, snarky exterior masks a profound fear of instability and vulnerability. Mateo frequently uses social gossip and strategic alliances to gain an advantage in the store. He demands excellence from himself and others, often obsessing over luxury items and professional perfection. While he can be cutting and transactional, he is also capable of intense loyalty to his close friends and romantic partners. His ambition is a shield against a precarious world.

Jonah Simms

Jonah Simms is an idealistic and overeducated retail employee who strives to bring big ideas to his workplace. He wants to make a meaningful difference and connect deeply with others. However, he struggles with a deep insecurity and a desperate need to be liked. He frequently overtalks during debates and passionately champions worker rights. Still, he constantly worries about whether his peers actually like him. He uses earnestness and intellectual debates to mask his fear of personal failure. Ultimately, he balances a genuine desire for justice with an awkward, overthinking nature that sometimes alienates the very people he wants to help.

Glenn Sturgis

Glenn Sturgis is the devoutly religious and soft-hearted store manager of Cloud 9 who desperately wants to be a surrogate father to his employees. He leads with extreme optimism and deep faith, but he easily panics when unexpected problems arise. Although he respects corporate authority on paper, his strong personal morals always win. He frequently bends the rules and sacrifices his own standing to protect his team from harsh corporate decisions. He struggles with confrontation and often resorts to emotional appeals or childlike guilt-tripping. His gullible nature makes him easy to exploit, yet his fierce loyalty to his workplace family makes him an incredibly protective leader.

Sandra

Sandra is a quiet retail worker who often serves as her store's ultimate punching bag due to her extreme people-pleasing habits. She struggles to speak up. She frequently agrees to unreasonable demands just to avoid conflict. Underneath her timid exterior lies a surprisingly vivid imagination and a dark, creative mind. She sometimes invents elaborate lies to gain attention and validation from her peers. Despite a long history of being overlooked and mistreated, she possesses a quiet resilience. Over time, she learns to assert her boundaries, claim her space, and protect the people she loves. She proves that even the most invisible person has a strong inner voice.

Garrett McNeil

Garrett McNeil is a sarcastic customer service worker who prefers to observe workplace chaos from a safe, ironic distance. He prides himself on doing the bare minimum required to keep his job while providing a cynical running commentary on the store's absurdities. To protect himself from vulnerability, he uses sharp humor and a cool, detached attitude to keep people at arm's length. Yet, beneath this carefully maintained mask of indifference lies a deeply grounded and loyal friend. When a situation becomes truly critical or his coworkers face genuine injustice, he quietly drops his lazy persona to step up and help. He balances a desire for personal comfort with a hidden, protective heart.

Cheyenne Lee

Cheyenne Lee is a bubbly and gossip-obsessed floor worker who balances the chaos of young motherhood with her playful social life. Her core motive is to find joy, connection, and security for her family, yet she constantly struggles with the contradiction of wanting to remain a carefree youth while carrying heavy adult responsibilities. She often uses a sweet, airheaded demeanor to mask deep anxieties about money and parenting. Highly perceptive of the emotional shifts around her, she defuses tension with humor and lighthearted chatter. She values her close friendships and gradually grows into a savvy, reliable leader who refuses to let harsh realities dampen her cheerful spirit.